How it works
We do not blast the list.
A recovery campaign is a controlled sales operation. We define who can be contacted, freeze the economics, agree what we are allowed to say and do, then work each viable opportunity through to an objective outcome.
Value the pool
Counts, age, source, historic status, average sale and capacity tell us whether the campaign is worth doing.
Build eligibility
We remove active, duplicate, suppressed or inappropriate records and confirm the approved contact channels.
Freeze success
The economic event, the attribution window, the exclusions and our fee are written down before contact starts.
Run recovery
We reopen relevant conversations, follow up, answer ordinary questions and move buyers toward the agreed next step.
Verify value
Completed outcomes are reconciled to the campaign ledger. We invoice against the agreed result, not activity.
Client authority
You decide the commercial boundaries.
Before launch we document what WeProfitWhenYouDo can discuss, offer or book on your behalf.
- Products and services in scope
- Current prices and approved offers
- Maximum discounts or concessions
- Booking and deposit permissions
- Questions that require a human handoff
Outcome ledger
Every recovered sale has a chronology.
For example: dormant 287 days, then a recovery contact, then a reply, then an updated quote, then a deposit, then a cleared payment. For larger pools we can keep a holdout group to estimate incremental lift.
The operating principle
One persistent conversation per opportunity.
Recovery works because the contact has context. The system should know what the person originally wanted, what was quoted, why the conversation stopped if that is known, and what is genuinely different now. We avoid fake urgency and generic just checking in sequences.
Human handoff is a feature, not a failure.
Unusual negotiations, complaints, bespoke terms, high value transactions and regulated questions can be routed to a person. The objective is not maximum automation. It is maximum recoverable value inside the boundaries we agreed.
Compliance comes before contact.
Campaign design must reflect the client data, the channel, the customer type and the lawful basis. We maintain suppression and opt out controls and we do not assume every historic record can be contacted through every channel.