Reclaim Lost Ecommerce Revenue

Our ecommerce customer reactivation service helps online retailers reconnect with customers who have stopped purchasing. We use advanced targeting and personalized messaging to re-engage these valuable customers and drive repeat sales.

32%
Average Reactivation Rate
7.2x
Typical ROI
10 Days
Implementation Time
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No upfront costs - we only get paid when you reactivate customers

Ecommerce Customer Reactivation Process

Why Choose Our Ecommerce Customer Reactivation Service

Our approach is specifically designed for online retailers

Performance-Based Pricing

You only pay when we successfully reactivate customers, with no upfront costs or monthly fees.

Personalized Messaging

Our messaging is tailored based on each customer's purchase history, preferences, and browsing behavior.

Multi-Channel Approach

We reach out through email, SMS, social media, and other channels where your customers are active.

Smart Segmentation

Our technology segments customers based on recency, frequency, monetary value, and product category.

Compliance & Privacy

We ensure all communications comply with ecommerce regulations and privacy laws.

Detailed Reporting

Get comprehensive insights into reactivation rates, purchase metrics, and ROI.

Our Ecommerce Customer Reactivation Process

A proven approach to re-engaging inactive customers

1

Customer Analysis

We analyze your inactive customer data to understand purchase history, preferences, and churn patterns.

2

Strategy Development

Our team creates a customized reactivation strategy based on your customer segments and business goals.

3

Multi-Channel Outreach

We implement coordinated outreach across multiple channels to maximize re-engagement.

4

Customer Nurturing

Reactivated customers are nurtured with personalized content and offers until they make a purchase.

5

Purchase & Reporting

We track purchases and provide detailed reports on reactivation performance and ROI.

Ecommerce Customer Reactivation Success Stories

See how we've helped online retailers reactivate inactive customers

Fashion Retailer Recovers $2.1M in Lost Revenue

A premium fashion ecommerce brand reactivated 31% of their inactive customers, generating $2.1M in additional revenue within 60 days.

Read Case Study

Ready to Reactivate Your Inactive Customers?

Get started with our performance-based reactivation system today.

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Frequently Asked Questions

Common questions about our ecommerce customer reactivation service

What types of ecommerce businesses do you work with?

We work with a wide range of online retailers including fashion, electronics, home goods, beauty, and more.

How do you define an inactive customer?

Typically, an inactive customer is someone who hasn't made a purchase in 6-12 months, though this definition can be customized based on your business.

How long does it take to see results?

Most clients begin seeing reactivated customers within 10-21 days of implementation, with full results typically visible within 45-60 days.

What data do you need from me?

We need customer contact information, purchase history, and any available data about browsing behavior and preferences.

How do you ensure compliance with ecommerce regulations?

We strictly adhere to all relevant ecommerce regulations including CAN-SPAM, TCPA, GDPR, and other applicable laws.

Can you integrate with our existing ecommerce platform?

Yes, we can integrate with most major ecommerce platforms including Shopify, WooCommerce, Magento, and custom solutions.